Frequently Asked Questions
Find answers to common questions about our home essentials
How do I care for my Prism linens and textiles?
We recommend washing our textiles in cold water on a gentle cycle and tumble drying on low to preserve the integrity of the fibers.
Are your furniture pieces pre-assembled?
Most of our furniture requires minimal assembly. Detailed instructions and all necessary tools are included in the packaging.
Do you offer fabric swatches?
Yes, we offer complimentary fabric swatches for our upholstered collections to help you make the perfect choice for your space.
Are your home products sustainably sourced?
Prism is committed to sustainability. We partner with ethical manufacturers and prioritize eco-friendly materials like organic cotton and reclaimed wood.
Can I change or cancel my order after it's been placed?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.
Do you provide interior design consultations?
Currently, we offer digital style guides and a virtual room visualizer tool to help you curate your home aesthetic.